Shipping policy

Shipping Policy

At Leather & Lore, we believe the experience begins before your order arrives. Every piece is thoughtfully prepared and carefully packaged so your order feels as special as the find itself.

Processing Times

Orders are carefully packed and prepared for shipment within 1–3 business days after your order is placed.

Please note that orders placed during holidays, promotions, or periods of unusually high demand may require additional processing time.

Shipping

We currently ship within the United States.

Available shipping options and rates will be displayed at checkout based on your delivery address and the shipping method available for your order.

Estimated delivery times will be shown at checkout. Delivery estimates begin once your order has been shipped and may vary depending on the destination and carrier.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow 24–48 hours for tracking information to become active after your package enters the carrier's system.

Shipping Delays

While we do our best to ensure your order arrives on time, occasional delays can happen due to weather, carrier disruptions, holidays, or circumstances outside our control.

If your tracking information has not updated for an extended period or your package appears to be delayed, please contact us at leathernlore@gmail.com and we'll be happy to help.

Incorrect or Incomplete Addresses

Please review your shipping information carefully before completing your purchase. Leather & Lore is not responsible for delays or additional shipping costs resulting from an incorrect or incomplete delivery address.

If an order is returned to us because of an incorrect or incomplete address, please contact us at leathernlore@gmail.com so we can determine the best way to proceed.

Damaged or Missing Packages

If your package arrives damaged, please contact us at leathernlore@gmail.com as soon as possible and include photographs of the package and the item so we can assist you.

If your tracking information indicates that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location. You may also wish to contact the carrier directly.

If you still need assistance, please contact us and we'll do our best to help.

Questions About Shipping?

We're here to help. If you have any questions about shipping or your order, please email us at leathernlore@gmail.com.

For more information about Leather & Lore, visit leathernlore.shop.

Thank you for choosing Leather & Lore—and for letting us make your order a little more special.